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Making it easy to do the right thing with Human Factors

By Jon Boston

Human Factors course helps healthcare teams understand how stress, environment, and teamwork affect performance. Through practical training, staff learn non-technical skills to reduce errors, improve patient safety, and enhance wellbeing, creating smarter, safer care in everyday clinical practice.

Rebalancing Appraisals with Miad Healthcare

By Jon Boston

Wellbeing in Appraisal webinars helps medical professionals navigate the updated appraisal process post-pandemic. The training equips appraisers with practical skills to discuss wellbeing, manage difficult conversations, and provide support, ensuring doctors feel valued, supported, and able to thrive in their roles.

Miad Internship Recap – Karthik Bhat

By Jon Boston

Final-year medical student Karthik shares reflections from his elective internship with Miad Healthcare, exploring how Primary Care Networks function and the leadership challenges facing GP partners and Clinical Directors.

The Importance of Emotional Intelligence in Medical Leadership

By Jon Boston

Emotional intelligence is a defining trait of effective leadership in healthcare. Beyond clinical competence, skills like self-awareness, empathy, and emotional regulation enhance patient communication, strengthen team relationships, and help leaders recognise stress and burnout early.

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