At Miad Healthcare we have a core team of staff with years of experience in the industry, along with an outstanding and steadily growing group of facilitators, who are all experts in their field. They help us to provide timely and relevant content for the healthcare market, and keep up to date with the changes and legislation involved.

With over 25 years in the business, we have delivered and managed projects to over 400 organisations across the country, and pride ourselves on the relationships that we build with our clients, as well as the content that we deliver.

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Libby Ryan

Managing Director – Libby has worked in the L & D market for over 20 years. Because of her wide ranging experience including content provision, project management, operations management and general management she was appointed Managing Director in 2017. Her breadth of knowledge and focus on delivering great customer service is core to the achievement of our business goals and ambitions.

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Liz Brewer

Head of Learning and Development – Liz has been working with Miad since 2007. As a consultant and facilitator with experience in both the private and public sector, she specialises in leadership, appraisal and revalidation in the health sector. Her vision is to create and promote quality by working closely with organisations to understand their needs and deliver timely solutions.

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Lyn Major

Head of Digital Technology – Lyn has been involved in digital technology for over 25 years and has an indepth knowledge of hi-tech learning systems and content delivery platforms. Lyn ensures that all our online systems are up to date, secure and fully operational at all times.

Image of Jules Evans -Business Development Manager at Miad Healthcare
Jules Evans

Business Development Manager – Jules Evans is a highly skilled healthcare professional with over a decade of experience in clinical practice, business strategy, and innovative learning design. At Miad Healthcare, Jules works collaboratively with a dedicated team to craft bespoke, data-driven solutions that empower healthcare organisations to enhance their quality assurance and training programmes.

With a BSc (Hons) in Nursing and a PGCert in Design for Learning Environments (Merit) from the University of Birmingham, she brings both practical healthcare expertise and forward-thinking approaches to learning.

Being dyslexic, Jules is particularly driven to ensure that learning environments are accessible and inclusive for everyone. At Miad, she thrives on teamwork, working closely with her colleagues to deliver measurable outcomes for clients. Together, they foster a culture of innovation and continuous improvement, ensuring Miad remains a trusted partner in healthcare education.

In her spare time, Jules enjoys walking in nature and is an active member of her local book club. Community is at the heart of her values, which is why Miad Healthcare was the perfect fit for her, allowing her to contribute to meaningful change in the healthcare sector and beyond.

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Mary Mansell

Client Relationship Manager – Mary works with our clients from first contact right through to the end to ensure that our workshops and events runs smoothly, and achieve the client’s key learning objectives. She has been involved in a wide variety of learning programmes, from single workshops, to fully planned programmes that run over the course of a year.

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Caroline Dodgson

Training Coordinator – Caroline has 15 years of experience in training administration, and is responsible for coordinating our team of facilitators and dealing with the administration and smooth running of all of our workshops and events.

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Alison Keen

Training Coordinator – Ally manages and coordinates our appraisal service, overseeing the process from start to finish. She also looks after the quality assurance for appraisal and revalidation projects, and is very organised, with a keen eye for detail.

Meet our Medical Director and Facilitators

Dr Kate Bunyan - Medical Director for Miad Healthcare
Kate Bunyan Picture

Kate studied medicine in London, qualifying in 2002. Following a ‘portfolio’ medical career in the NHS including surgical, critical care and emergency medicine training posts, Kate headed out to sea as a ship’s doctor. She worked on cruise ships all over the world before being appointed as Medical Director for Carnival UK (P&O Cruises and Cunard) in 2010. In that role, she was responsible for all aspects of Medical and Public Health and held the statutory role of Responsible Officer for CUK, designing and implementing all processes needed to support Revalidation following its introduction.

With such a broad remit Kate was involved in many aspects of leadership and management, both within the organisation and on an international level. She was responsible for driving success in quality improvement and customer satisfaction, leading the organisation’s approach to medical information and clinical governance, including all responsibilities held by the role of Caldicott Guardian in an NHS organisation, through to working internationally with governmental and regulatory organisations on maritime health policy.

Key achievements included leading a merger programme for elements of the business with multinational counterparts based in Germany, managing the challenging cultural and behavioural change work needed to ensure a high functioning department, and designing, developing and implementing an Electronic Health Record platform across the full Carnival Corporation fleet (over 100 ships), as part of a corporate project team. She took most pride from transforming the small Medical and Public Health support unit into a strategic operational unit for Carnival UK, with a highly engaged and effective team, and all the day-to-day challenges that accompany enabling team members to be the best they can be.

Kate now combines working on aspects of Medical Operations and Leadership within a variety of different settings and organisations with clinical work in Emergency Medicine and the role of Clinical Director for Unscheduled Care at Western Sussex Hospitals NHS Foundation Trust. She joined MIAD in August 2018 in the role of Medical Director to provide clinical governance for the services they provide, as well as delivering training and appraisals to healthcare professionals at all stages of their career.

 

Andrea James Picture

Andrea is a business skills trainer and coach who specialises in leadership and personal effectiveness training. She has a wealth of experience as a trainer working with a wide range of organisations. Her mission is to inspire and promote lifelong learning by providing a highly engaging, thought-provoking training experience with a focus on practical outcomes for her learners.

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Alyson completed a nursing degree at the University of Western Sydney in 1995 and worked as a registered nurse in neurosurgical, ICU and cardiothoracic, among other specialties both in private and public healthcare. She then studied a masters of applied management (health) at Newcastle University in Australia and went on to work in a variety of senior hospital manager roles.

In 2012 Alyson moved to the UK to work for Carnival UK as Medical Operations Manager, managing the day to day running of the onboard medical services and the services clinical governance program.  After working in a variety of healthcare management roles in Australia and the UK, Alyson completed a masters in medical law and ethics at De Montfort University in Leicester. Alyson has worked in a variety of incident management and clinical governance roles including the implementation of a clinical governance framework for an international healthcare provider in Sydney.

She currently works full time in research and has worked for Miad Healthcare since 2019 providing medical law and ethics sessions.

Carol Barnes Picture

Carol Barnes is an enabler of best practice and potential in individuals and teams through benchmarking, consultancy, encouraging innovation and continuous improvement. Carol has developed and supported benchmarking criteria to embed continuous improvement and performance management within appraisal for revalidation in the health sector and a Competency Development Framework for telecoms companies and selection, recruitment, management and leadership development in the finance sectors in both the UK and the Gulf States.

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Caroline is an experienced and successful Talent and Organisational Development Consultant, with a proven track record in management and professional development, across a number of diverse and complex industries, including the NHS and private healthcare organisations. She is able to generate new ideas and use tactical thinking to deliver fast results. Caroline is a strong believer in the power of networking for creating opportunities and strategic and long term relationships.

Caroline has designed and delivered a number of L&D and management programmes including: Building Powerful Business Relationships, Influencing Others, Managing Self and Stress, Building your Personal Brand, Managing Performance, Circle Management Development Programme, Effective Communication, Multicultural Awareness and Mentoring for Managers. She has also overseen the Implementation of executive academies for senior management groups and Talent Boards in global organisations.

Caroline joined the MIAD team in 2012, working on both corporate projects and has been heavily involved in the rollout of Appraisal Training for Revalidation in conjunction with both GMC and NMC initiatives.

A keen runner and rower, she is passionate about any form of exercise as a basis for wellbeing, and combines her work with a number of external activities to create a healthy work/life balance.

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Dr Catherine Hood qualified in medicine from the University of Oxford and subsequently lectured for several years at the Oxford Medical School in Communication Skills, based in Ethox, the Oxford Centre for Ethics and Communication in Healthcare. 

She has combined her medical and communication skills to become an experienced international moderator, presenter and coach, and for over 12 years has moderated live and virtual meetings at international events covering a wide breadth of health areas from contraception to multiple myeloma and has presented many live webcasts, facilitating discussions and managing Q&A with international key opinion leaders. 

Dr Hood is an experienced broadcaster and writer, as well as still practicing medicine at a central London NHS trust.  She is an expert in psychosexual medicine, a member of the Institute of Psychosexual Medicine, and a fellow of the European Committee of Sexual Medicine. She is also trained in EMDR. She has co-authored several academic publications in this field.

Gill Rogers is the founder of Crosspath Consulting Ltd, is a trainer, executive coach, facilitator, and mediator, with extensive experience of helping organisations and individuals in the NHS, Private Sector and Voluntary Sector to develop good outcomes in their roles.

A Registered Nurse, she began her career working in several London teaching hospitals before moving to work in Community and Primary Care services. Here, she became interested in quality improvement, organisational development and managing conflict.

She has a first degree in Nursing Studies and an MSc in Management Development and Social Responsibility and has published articles on General Practice Nursing and co-authored a guide on Pensions for nurses in General Practice.

She now manages her own consultancy providing training, mediation, and coaching, is Associate Professor at the University of Birmingham on the Elizabeth Garrett Anderson Programme MSc for HSMC. She works for health systems designing and delivering workshops and continues her keen interest in helping people manage conflict and disputes.

Gill is a Director of Risky Business Events providing human factors conferences, is a Trustee for The Eaton Fund (helping artists, nurses, and women in hardship) and volunteers regularly for Mediation Hertfordshire.

Twitter: @gillrogers66

LinkedIn: gill-rogers-6638855

Ian is an enthusiastic and experienced motivator and facilitator, senior manager and coach who, through clear thinking and excellent communication, develops the standards and values of teams and individuals.

Ian has public and private sector experience in clinical nursing, academia and senior managerial roles in government departments. He has always been passionate about self-development and has supported the development of others through education, supervision, mentorship, and coaching.

He provides a quiet, calm presence with an ability to reflect and review situations in an objective and helpful way. Ian has an underlying jovial manner and easily builds lasting relationships.

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Jo is a General Practitioner currently working as the Lead Physician at Bupa Wellness in Reading, a Medical Appraiser and a Training Facilitator with Miad. Jo is an accredited Level 3 Safeguarding Trainer for Bupa, alongside delivering a variety of courses for Miad including GP appraisal, trainee supervision, trainees in difficulty, conflict and remote working and supervision. Jo has experience of remote clinical working, clinical governance, creating and encouraging a learning environment, clinical team management including interview and reporting for incident and disciplinary investigation and quality improvement processes.

Alongside her clinical commitments and medical management role, Jo has a keen interest in medical education and completed her Certificate of Medical Education whilst working for Thames Valley Health Education England (Oxford Deanery GP School) as a Programme Director for the Windsor GP Vocational Training Scheme, GP Trainer, Team Lead for Practice Training Accreditation Visits and GP Recruitment Assessor.

Jo was a Senior Regional Physician at Bupa Health and Dental Clinics (South UK) and prior to joining Bupa, Jo worked as a salaried GP for Marlow Medical Group.

Julie Thompson Picture

Julie is an experienced consultant specialising in the provision of innovative and practical support for organisations in the Healthcare and Consumer Sectors. Strong leadership development and communication skills have resulted in successful programme development, delivery and bespoke interventions across the management spectrum, with particular expertise of enabling best practice in the areas of management systems for quality improvement, quality assurance and equality and diversity initiatives with UK and international organisations.

Keith Stanton Picture

Upon leaving school Keith attended the Royal Military Academy, Sandhurst, graduating as an officer in the Army and served in various roles for a period of 10 years. He subsequently continued his career outside the services, working in the Financial Services industry for a large national banking organisation.

Keith has been a professional leadership coach and conference speaker since 1999. He quickly established his name throughout the industry as a charismatic conference speaker, performance coach, leadership and mindset change consultant. His talent has made him in demand throughout the world and he has worked with multi-national clients throughout Europe, the USA, South Africa, South East Asia, and South America.

His clients include an enviable array of blue chip clients, and include over the last 12 months a number of NHS Trust organisations, the Senior Management Team of Jaguar Land Rover, Pitney Bowes, and the City of London Corporation.

Martin Smith Picture

Martin is a highly experienced trainer, facilitator and executive coach, and has a particular passion for leadership, performance management and appraisal skills. Martin has particular renown for specialising in people and performance management and helping clients to get the best from themselves and their teams. He has been involved with the design and implementation of appraisal and management processes for commercial clients including the roll-out of a global process for Kimberly-Clark working extensively across the UK and into South Africa.

Martin works with senior teams around the world providing training in leadership, communication and change management and gains particular pleasure from working with whole teams, helping them to work more effectively together. He has designed and led development events in America, South Africa, Libya and many European countries.

Marc is a people focused Lead Consultant who has successfully formulated and implemented significant company transformational change, design and delivery of business service models and department conversion through their entire lifecycle and continually worked on improvements to process and quality.

With a MSc in Leadership and Management and over 30 years’ experience leading people and departments, Marc has a history of success in diverse industry sectors including the Public Sector, Government, Finance, IT, Retail, Education, Charity, Construction, Healthcare and Recruitment. Recent focus has been towards creating high performing teams that manage the attainment of contractual obligations, increasing NPS and cementing Leadership across several technical Departments, along with mental resilience training to increase productivity.

Mike Udin Picture

Mike is a highly experienced leadership and management development consultant, facilitator, trainer and coach, working extensively within the civil service, NHS and corporate sectors, in the UK and internationally.  His focus is on helping individuals to identify and develop their capability to achieve their full potential.

Mike was a Chartered Fellow of the UK Chartered Institute of Personnel and Development and with over 35 years experience, and he always works to CIPD professional standards, and matters of equality and diversity inform all of his work.

Mike works comfortably on his own or as part of a team, or as a project team leader. He has worked internationally with both simultaneous and consecutive translators. He adapts well to and enjoys working in different cultures and environments.

Pamela Strange Picture

Pamela is an experienced registered nurse skilled in all areas of patient safety, clinical governance and quality improvement and having worked in both nurse and general healthcare education. For over a decade, she worked as Director of Clinical Governance in a large, complex and financially challenged organisation, leading on the embedding of patient safety and quality improvement systems and processes at all levels of the organisation.

Pamela is currently an independent healthcare consultant in the fields of training, organisational change and development and quality improvement, with a focus on clinical governance and patient safety systems. She undertakes investigations into significant clinical events having completed the HSSIB Education course into Safety Investigations at level 2. She also carries out organisational and regulatory support reviews across the public and private sectors.

Rick Woodward Picture

Rick Woodward has over 30 years’ experience in learning and development gained in the medical pharmaceutical, consumer goods sectors.

He works extensively with medical professionals all over the world and has a particular interest in appraisal, educational supervision, and the Portfolio Pathway process. He has designed many of MIAD’s training programmes and trained several thousand medical appraisers.

Rick is a master facilitator for meetings and coaches senior medical professionals in communication skills, influencing and time management. Before establishing his own consultancy, Rick was Global head of learning and development for Kimberly-Clark dividing his time between the USA and UK.

Prior to this he worked as Head of Human Resources for Bayer in the UK and held a senior international learning and development role with GlaxoSmithKline.

Steve Holloway Picture

Steve is an experienced Executive Coach and Leadership Development Consultant combining academic rigour with significant private and corporate experience. Steve has an MSc in Executive coaching from Ashridge Business School and is an Ashridge Accredited Coach. As such he is skilled at supporting delivery of hard, outcome-focussed objectives whilst also able to exploring more subjective, ‘soft’ behavioural and mind-set shifts.

As a Coach and Leadership Development Consultant Steve has worked with leaders at all levels in a range of sectors including NHS, Public sector, FMCG, Civil Engineering and telematics. His specialities include developing leadership capacity, leading through change, leading teams, culture change, career development and organisational alignment. He has worked with-in the NHS context for over 5 including being part of the delivery team for the Frontline programme for Nurses and Midwives and is part of the delivery team for the current Mary Seacole programme. He also works with intact teams to support organisational performance.

In his corporate roles Steve worked successfully at senior levels in Manufacturing, Sales & Marketing and Learning & Development managing many multi-million pound, cross-cultural and cross-functional projects. Steve brings this real world corporate experience to his coaching and facilitating practice and is easily able to build trust with clients by recognising and empathising with the challenges facing Executives and Senior Leaders.

Van has researched, designed, developed and implemented programmes that were trialled both locally and nationally for the Home Office, Department for Transport, National Health Service, Learning and Skills Councils, Probation Service, Department for Education; Guidance Accreditation Board, Basic Skills Agency, Job Centre Plus amongst others. Included in this work, Van has worked alongside numerous educational organisations including colleges, City and Guilds, Open College Network, Department for Transport; the QCA, and has a number of courses accredited through them.

His previous experience also includes being a Director of Seiko in the USA and numerous other management posts in a range of industries. He was a former Director of Finance for a national charity and held several other directorships with UK companies. For over 23 years Van has worked for Miad Healthcare within nearly every NHS Trust in England and Wales as well as other organisations.

Will is an experienced consultant with 20 years’ experience as a coach, facilitator, and senior manager having worked in a number of large organisations, both public and private, including the NHS.

He is an engaging and thought-provoking facilitator. A no nonsense, back to basics approach, which draws on 20 years’ leadership and management experience. His work encourages individuals to seize the opportunity, enjoy relationships, succeed at work and learn how to respond to adverse situations with a positive approach. Will’s aim is to release excellence in others.

Will looks to create contemporary facilitation and learning that delivers practical solutions in today’s complex world. Will delivers his work with honesty and compassion through engagement and participation. His work is centred on understanding individuals, aiding them deploy their strengths effectively.

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