Managing Conflict in a Clinical Setting
- Course Cost
- £ POA
- Duration
- Flexible
- CPD
- Accredited
- Delivery
-
VirtualFace to Face
- Understanding the types of situations across specialties where conflict can arise and how it may present with patients and colleagues
- Developing strategies and practising communication skills for managing conflict situations
- Building confidence to respond appropriately and in line with medical professionalism guidance
- Understanding how to prioritise personal safety and wellbeing during and after experiencing conflict at work
Overview
The Managing Conflict in a Clinical Setting course delivered by Miad Healthcare is designed to support healthcare professionals working in high-pressure environments. When conflict arises at work, whether with a patient or a colleague, it can leave individuals feeling deflated and unsure how to proceed. This programme provides practical strategies and insights into advanced communication skills to help participants manage conflict confidently in the moment. The course also supports delegates in understanding how to respond appropriately in line with medical professionalism guidance, while prioritising personal safety and wellbeing during and after experiences of conflict in the workplace.
Who should attend
Consultants, SAS