The Action Planning and Clinical Audit - MH14.2 delivered by Miad Healthcare is an e-learning module that will take you through the elements of the clinical audit and action planning process, and help you to understand the key clinical governance elements that are used to evaluate and improve clinical quality.

The Complaint Management NHS - MH15.3 delivered by Miad Healthcare is an e-learning module will focus on the complaint management regulations, and the process for investigating complaints, including the role of the Care Quality Commission.

The Never Events - MH17.2 delivered by Miad Healthcare is an e-learning course that will help you to understand how and why Never Events occur, and to prepare you for what action you must take if they do.

The Patient and staff safety - MH41.1 delivered by Miad Healthcare is an e-learning programme that will take you through the new approach of the Patient Safety Incident Response Framework (PSIRF).